Privacy Policy

1. Information We Collect

1.1 Personal Identifiable Information

• Full name, billing address, shipping address, postal code and residential information
• Email address, phone number and other contact details
• Payment information including credit or debit card details, billing account information (processed securely by third-party payment gateways)
• Order history, product preferences and communication records with our support team
• Information you submit through contact forms, feedback forms or subscription requests

1.2 Non-Personal Information

• Device type, browser type, operating system and screen resolution
• IP address, website access time, page browsing records, click behavior and traffic source
• Cookie data, session information and website usage statistics
  
  
  This information cannot be used to identify you personally and is mainly for website operation analysis.

2. How We Use Your Information

• Process, confirm, fulfill and deliver your orders, and provide after-sales support
• Send order updates, shipping notifications, receipt confirmations and service reminders via email or phone
• Respond to your inquiries, feedback, complaints and customer service requests
• Verify user identity, prevent fraudulent transactions, unauthorized access and malicious orders
• Maintain, optimize, update and improve our website functions, product selection and user experience
• Send optional marketing newsletters, product promotions and new arrival information (you may unsubscribe at any time)
• Comply with legal obligations, court orders and official regulatory requirements

3. Information Sharing and Disclosure

• Authorized service providers: We share necessary information with trusted third-party partners including payment processors, logistics carriers, shipping companies and IT service providers, who are bound by strict data protection agreements and only use data to complete assigned services.
• Legal requirements: We may disclose your information when required by U.S. federal, state or local laws, legal proceedings, government investigations or law enforcement requests.
• Business transfer: In the event of company merger, acquisition, asset sale or business reorganization, user information may be transferred as part of business assets, and we will continue to protect your privacy.
• Protection of rights: We may disclose information to protect our legitimate rights, property and safety, as well as the rights and safety of other users and the public.

4. Data Storage and Security

• All your personal data is stored on secure servers located in the United States. We adopt industry-standard encryption technology, access control mechanisms, firewall protection and regular security maintenance to prevent unauthorized access, leakage, tampering or destruction of your information.
• Payment data is processed exclusively by certified secure payment platforms. We do not permanently store your complete credit card details on our website server.
• We retain your personal information only for as long as necessary to complete the purposes for which it was collected, or to comply with legal record-keeping requirements. After the retention period expires, we will securely delete or anonymize your data.

5. Cookies Policy

6. Your Rights

• Right to access: You may request a copy of the personal data we hold about you.
• Right to correction: You can ask us to update or correct inaccurate or incomplete personal information.
• Right to deletion: You may request us to delete your personal data when it is no longer needed.
• Right to opt-out: You can unsubscribe from marketing emails and refuse future promotional communications at any time.

7. Third-Party Websites

8. Policy Updates

9. Contact for Privacy Inquiries